Terms and conditions

Sprachforum Heinrich Heine - Düsseldorf - Heine

1. Participants in our courses must be at least 18 years of age.

2. If the minimum number of participants stated in the brochure is not reached, the course cannot take place. In that case Sprachforum reserves the right to present a modified course offer.

3. Students are obliged to pay the fee applicable at the beginning of the course. Bank charges arising from payment of course fees must be borne by the student. If a student wishes to take the final examination at a date other than the date fixed by Sprachforum, an extra fee of 70 € will be charged.

4. Cancellation: If a student cancels a course, the course fee paid can only be refunded if the student observes certain deadlines when submitting his or her cancellation. The cancellation note has to be submitted in writing. The following fees will be retained for each course:

  • Cancellation up to 14 days before the start of the course: 90 € for course
  • Cancellation up to 7 days before the start of the course: 140 € for course
  • After that no refund is possible.